FOR LUXURY HOTELS
Hospitality software that connects guest and operations
Give every guest a premium digital concierge for requests, room controls, curated experiences, and personalized offers.
Ideal for
Boutique hotels, high-end resorts, luxury villas, and experience-led properties that want technology to feel invisible, personal, and on-brand.
Features
A premium digital concierge
Guests can request housekeeping, room service, spa bookings, transport, and concierge support from the tablet or mobile app without waiting on a phone line.
Personalized from pre-arrival
Capture preferences, arrival details, dietary needs, and special requests before the guest arrives, then use that data to tailor the stay.
Luxury upsells without feeling pushy
Promote spa treatments, private dining, airport transfers, curated experiences, room upgrades, and add-ons at moments where they feel useful rather than intrusive.
Smart-room control for a high-end stay
Let guests control lighting, HVAC, curtains, scenes, DND, and other room features from a simple branded interface.
Brand-led experience
Every guest-facing screen can reflect the hotel’s identity, theme, tone, imagery, and service standards, so the technology feels like part of the property rather than a third-party tool.
And much more
Supporting Luxury Standards & Service Audits
01
Service Consistency
Centralized guest requests and staff follow-ups
Supports Forbes, AAA, LQA, brand standards, and internal SLAs
02
Personalization Records
Guest preferences, dietary needs, and special requests in one place
Helps teams deliver repeatable high-
touch service
03
Audit Visibility
Escalations, multilingual conversations, and service history are easier to review
Creates clearer evidence that service processes are followed
See hospitality operations in action.
See how OneAvant connects guest requests, check-in, room controls, service ordering, personalization, and staff follow-up in one branded hospitality experience.
