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SMS

SMS

By

OneAvant

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Comms

GMS

HR

One ➜ Way

SMS handles transactional confirmations without app installs. Reaches staff instantly for urgent shift coverage. Sends appointment reminders to reduce no-shows and verifies identities via OTP. The lowest-friction comms layer when reliability matters most.

SMS handles transactional confirmations without app installs. Reaches staff instantly for urgent shift coverage. Sends appointment reminders to reduce no-shows and verifies identities via OTP. The lowest-friction comms layer when reliability matters most.

You'll log into OneAvant to complete setup. Already a customer? Sign in and the integration installs from your dashboard in under a minute.

You'll log into OneAvant to complete setup. Already a customer? Sign in and the integration installs from your dashboard in under a minute.

Sync Direction
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DATA FLOWS IN ONE DIRECTION

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Requirements
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API Access

Requires Twilio or similar SMS provider credentials

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Data Permissions

Read access to Oneavant data, write access to the partner system

Features

Customer confirmations without apps

Urgent staff coverage requests

Appointment reminders

OTP verification

Doesn't Include

Carrier-specific delivery guarantees (depends on recipient carrier)

Two-way conversational threading (provider-dependent)

Rich media beyond character limits (use WhatsApp for media)

Do-not-call compliance (your responsibility)

Modules it connects to

Comms

Customer and team messaging

GMS

Guest management for hotels, restaurants, spaces

HR

People, schedules, payroll, performance

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